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Terms of Use

Effective: August 28, 2026

Last updated: August 28, 2026

These Terms of Use ("Terms") govern your access to and use of the CU mobile application, website, and related services (the "Service"), operated by CU Media Corp. ("CU," "we," "us," or "our"). Please read them carefully. Section 31 contains an agreement to resolve most disputes with United States users by individual arbitration and a waiver of class actions. It affects your legal rights and includes a 30-day opt-out.

1. Acceptance of These Terms

By creating an account, affirmatively accepting these Terms, accessing or using CU, or creating or uploading User Content, you agree to these Terms and to our Privacy Policy, Community Guidelines, and Child Safety Standards, each as updated from time to time.

CU requires you to accept these Terms and our Community Guidelines before you can create, upload, or share User Content. If you do not agree, do not create an account or use the Service. CU may require renewed acceptance when required by law or when material changes affect your rights or obligations.

Electronic communications. You consent to receive agreements, notices, disclosures, and other communications from CU electronically, including by email, in-app message, or posting to the CU website, and you agree that electronic communications satisfy any legal requirement that a communication be in writing.

2. Eligibility

You must be at least 16 years old to use CU. If you are 16 or older but under the age of majority where you live, you may use CU only with parent or guardian consent where required by applicable law.

You represent that any age or eligibility information you provide is accurate. You may not use CU if applicable law prohibits you from using the Service or if CU has previously terminated or banned your account and has not authorized your return.

App-store age signals and parental consent. Where an app store provides CU with an age category or parental-consent status for your account, CU may rely on it to determine eligibility, apply age-appropriate experiences, and meet legal obligations. If a parent or guardian withdraws consent, or if an app store indicates that required consent has not been given or has been revoked, CU may restrict or disable access to the Service or to particular features. CU uses this information only for those purposes, as described in our Privacy Policy.

Legal compliance. You represent and warrant that you are not located in a country that is subject to a United States Government embargo or that has been designated by the United States Government as a "terrorist supporting" country, and that you are not listed on any United States Government list of prohibited or restricted parties.

3. Description of the Service

CU is a social and location-based planning service designed to help friends coordinate real-world activities. Depending on the version and permissions you use, CU may allow you to create or join plans and events, connect with friends, create groups, use maps and place search, invite others, temporarily share event-related location, view arrival status, chat with participants, share photos and videos, post stories or memories, export plan details to a device calendar, receive notifications, and use casual interactive features such as Spin the Wheel.

CU is designed for friend-based and plan-based interaction, not anonymous or random stranger matching. Features may change, be limited, be tested with only some users, be temporarily unavailable, or be discontinued. We may add, modify, suspend, or remove features where permitted by law. CU may also introduce sponsored, business, paid, or premium features that are subject to these Terms or additional terms presented with the feature.

4. Fees and Purchases

CU is currently free for personal use. There are no consumer subscriptions or in-app purchases at this time.

If CU later introduces paid features, subscriptions, or in-app purchases, the price, billing frequency, renewal terms, cancellation method, and refund policy will be disclosed to you before you purchase, and additional terms will apply. Purchases made through the Apple App Store or Google Play are processed by the applicable app store under its own terms, and cancellations and refunds for those purchases are handled through that app store's account settings and support channels.

Business, sponsor, creator, venue, and promotional arrangements are governed by separate written agreements or additional terms and are not consumer purchases.

5. Accounts and Security

  • Provide accurate account information and keep it reasonably current.

  • Keep your credentials confidential and take reasonable steps to secure your account and device.

  • Do not share, sell, transfer, or rent your CU account, create accounts for other people without authorization, or impersonate another person or organization.

  • Notify us promptly at support@cuitup.com if you believe your account has been compromised or used without authorization.

You are responsible for activity performed through your account to the extent permitted by law, except where the activity results from CU's own breach of duty or security obligations.

6. Account Deletion (In-App and Web Requests)

You may stop using CU at any time. If you want to permanently delete your account, you can initiate account deletion directly through CU's in-app account settings. CU also provides a publicly accessible web-based account-deletion request option through the CU website that does not require you to sign in. If you need assistance with deletion, you may contact support@cuitup.com, preferably from the email address associated with your account.

Account deletion removes your account and associated personal information and User Content from active systems within 30 days of verification, and from routine backups within 90 days, subject to limited retention permitted or required for legal, safety, security, fraud-prevention, enforcement, child-safety, intellectual-property, dispute, or backup purposes. Our Privacy Policy provides additional details.

7. Friends, Groups, Plans, Events, and Invitations

CU is designed for real-world social coordination. You are responsible for the plans, events, groups, invitations, messages, and interactions you create or participate in.

  • Do not misrepresent the location, nature, timing, host, attendees, cost, sponsor, venue, or purpose of a plan or event.

  • Do not use invitations, links, groups, messages, or sharing tools for spam, harassment, scams, unwanted repeated contact, deceptive promotion, or mass marketing.

  • Respect declined invitations, removed attendees, blocked users, private plans, and boundaries set by other people.

  • Only invite people you know or have a reasonable and lawful basis to contact.

8. Location Sharing and Assumption of Risk

CU may allow you to enable temporary event location sharing. Location sharing is optional and off by default. CU will not collect precise location for this feature unless you grant the relevant device permission and turn the feature on for a specific plan or event.

When enabled, precise location may be processed during a limited two-hour window beginning one hour before the scheduled event start time and ending one hour after the scheduled event start time. So that arrival status remains accurate while you travel, CU may continue to collect precise location while the app is in the background during that window. CU does not collect location in the background outside an active sharing window. You can turn event location sharing off at any time in CU and revoke the underlying permission at any time in your device settings.

Live event location is intended to be visible only to authorized participants in the same plan or event during the active sharing window, subject to your settings, device and operating-system behavior, and the feature's design. If reciprocal sharing is used, a user who does not share their own live event location may not be able to see other participants' live event locations.

Location, arrival status, distance, maps, place search, and timing information can be inaccurate, delayed, incomplete, or unavailable. You are responsible for how you use location information. Do not use CU to stalk, track, surveil, shame, threaten, harass, or endanger another person.

CU is not an emergency service, safety device, or navigation system for dangerous conditions and is not a guarantee that another person will arrive or is safe.

9. Real-World Interactions, Release, and Assumption of Risk

CU facilitates real-world social coordination but does not supervise offline conduct. You are responsible for your own decisions, transportation, conduct, and safety before, during, and after plans or events.

No screening or background checks. CU does not conduct criminal background checks, identity verification, sex-offender registry screening, or any other vetting of its users, and does not verify statements users make about themselves, their plans, or their events. CU makes no representation about the conduct, character, suitability, or safety of any user, host, venue, sponsor, or event.

Use reasonable judgment and follow applicable laws when meeting people, travelling, driving, boating, consuming alcohol or cannabis, attending events, or participating in higher-risk activities. Do not use CU to encourage underage drinking, impaired driving, illegal drug activity, trespassing, dangerous dares, or unlawful or reckless conduct.

Assumption of risk and release. You understand that interacting with other people online and in person carries risk, and you assume that risk. To the fullest extent permitted by law, you release CU Media Corp. and its directors, officers, employees, contractors, affiliates, and agents from claims, demands, losses, damages, and liabilities of every kind arising out of or relating to your interactions with other users, your attendance at or participation in any plan or event, or the conduct of any user, host, venue, or third party, whether online or offline.

If you are a resident of California, you waive California Civil Code section 1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." You waive any similar law in any other jurisdiction. This release does not apply to claims that cannot lawfully be released, and does not limit CU's liability for its own gross negligence, wilful misconduct, fraud, or for death or personal injury caused by CU's negligence where such liability cannot lawfully be excluded.

10. User Content Ownership and License

You retain ownership of photos, videos, captions, messages, comments, plan details, profile content, prompts, reactions, stories, and other content that you create, upload, post, send, store, or share through CU ("User Content"). CU does not claim ownership of your User Content.

By providing User Content through CU, you grant CU Media Corp. a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, process, resize, transcode, transmit, display, and otherwise use that User Content only as reasonably necessary to operate, provide, secure, support, moderate, troubleshoot, and improve the Service, and to comply with law.

This license includes displaying your User Content to the users or participants you choose to share it with and making technical copies needed for plans, events, stories, chats, notifications, previews, backups, moderation, or support. CU will not use private User Content in external advertising or marketing that identifies you without separate permission. CU does not use your User Content to train generative artificial-intelligence models and does not license your User Content to third parties for that purpose.

The license ends when the User Content is deleted from active systems, except to the limited extent copies must remain temporarily in backups, safety records, legal records, or other systems for the purposes described in our Privacy Policy, and except that recipients you shared content with may retain copies they lawfully received.

10.1 Your Responsibility for User Content

You represent and warrant that you own or have the rights, permissions, and consents necessary to provide your User Content through CU, and that doing so does not violate law, another person's privacy or publicity rights, intellectual property rights, contractual obligations, these Terms, or our Community Guidelines.

10.2 Visibility, Screenshots, and External Sharing

User Content may be visible to other users depending on your settings, friend status, group membership, plan or event participation, invitation status, and the feature you use. Other users may save, screenshot, record, copy, or further share content that is visible to them.

If CU provides a feature that lets you share content outside the Service, including through your operating system's share sheet or with CU branding or a watermark, you are responsible for choosing where to share it and for complying with the rules of the third-party service you use.

10.3 Moderation of User Content

CU uses technical and operational moderation measures to detect, filter, restrict, review, and remove User Content that violates these Terms, our Community Guidelines, Child Safety Standards, law, or the rights or safety of others. No moderation system can identify every violation before it occurs.

CU provides in-app tools to report objectionable content and users and to block other users. CU aims to review reports of objectionable content within 24 hours and to remove violating content and remove the user who provided it where appropriate.

We may preserve or disclose User Content where reasonably necessary for safety, child protection, legal compliance, evidence preservation, dispute resolution, intellectual-property claims, or enforcement.

11. Photos, Videos, Stories, and Event Memories

  • Do not upload or share media you do not have the right to share.

  • Respect privacy and consent. Do not share intimate, sexual, exploitative, secretly recorded, humiliating, abusive, threatening, hateful, or unlawful media.

  • Do not share another person's private address, precise location outside intended CU features, government identification, financial information, medical information, or similarly sensitive information without permission or another lawful basis.

  • Do not create, upload, solicit, possess for an exploitative purpose, or share content that sexually exploits or endangers a child.

  • If a person reasonably asks you to remove media involving them, respect that request where appropriate and lawful.

12. Messages, Event Chat, Comments, and Groups

  • Do not harass, threaten, abuse, intimidate, shame, stalk, dox, blackmail, extort, or repeatedly contact someone who does not want to interact with you.

  • Do not send scams, phishing links, malware, spam, deceptive promotions, fake giveaways, impersonation messages, or attempts to collect private information unlawfully.

  • Do not use CU communications to coordinate unlawful, exploitative, discriminatory, violent, extremist, or dangerous activity.

  • Respect blocks and other boundaries. Do not create new accounts or use other users to evade a block or enforcement action.

13. Contacts, SMS, Deep Links, Calendar Export, and Device Sharing

CU may let you invite people using contacts, SMS, deep links, app-store links, or operating-system sharing tools and may let you export plan or event details to a device calendar. You are responsible for using those tools lawfully and respectfully.

Invitations you send. When you use CU to send an invitation, you are the sender of that message. You represent and warrant that you personally know the recipient or otherwise have a reasonable and lawful basis to contact them, that you have any consent required by applicable telemarketing, text-messaging, and anti-spam laws, and that the recipient has not asked you or CU to stop contacting them. CU sends invitations only at your direction, identifies you as the person who initiated the invitation, and does not add advertising or marketing content to your invitation. Standard message and data rates may apply to the recipient. Recipients may opt out of further CU invitations using the instructions in the message or by contacting support@cuitup.com.

Do not use CU to send unsolicited commercial electronic messages, automated marketing, bulk invitations, or repeated invitations in violation of applicable anti-spam, telemarketing, or messaging laws, including Canada's Anti-Spam Legislation, the United States CAN-SPAM Act, and the United States Telephone Consumer Protection Act.

Third-party messaging, app-store, calendar, and operating-system services may be governed by their own terms and privacy practices.

14. Sponsored, Business, Creator, and Promotional Content

CU may display or support sponsored Cards, branded placements, suggested locations, offers, venue or business content, creator content, promotional events, or other commercial features. Paid or sponsored relationships will be identified where required by law or platform rules.

Sponsors, businesses, creators, venues, and other third parties are responsible for the accuracy and legality of claims, offers, products, services, and content they provide. Unless CU expressly states otherwise, displaying third-party content does not mean CU guarantees, endorses, or assumes responsibility for the third party or its offering.

If you post promotional content or represent a business, sponsor, creator, venue, or other commercial interest through CU, you must be truthful, comply with applicable advertising and consumer-protection laws, and clearly disclose material connections when required.

CU may publish additional terms for business accounts, sponsors, creators, paid features, offers, or campaigns. If additional terms apply to a feature and conflict with these Terms, the additional terms control for that feature to the extent of the conflict.

15. Promotions, Giveaways, and Contests

CU may from time to time offer promotions, giveaways, contests, or similar campaigns. A CU-operated promotion may be governed by separate official rules addressing eligibility, timing, prizes, geographic restrictions, winner selection, and other requirements. If official rules conflict with these Terms, the official rules control for that promotion.

Users may not use CU to operate unlawful lotteries, raffles, gambling, deceptive giveaways, or promotions that violate applicable law or CU policies.

16. Spin the Wheel and Interactive Features

Spin the Wheel and similar features are intended for casual entertainment and social interaction. They are not gambling, betting, wagering, raffles, sweepstakes, payment systems, safety tools, medical or legal decision tools, or a mechanism for creating binding obligations.

Participants may decline any prompt or result. You are solely responsible for prompts you create and for how you choose to respond to a result.

  • Do not use an interactive feature to pressure someone to pay money, buy something, transfer value, consume alcohol or drugs, perform an unsafe act, share private information, engage in sexual conduct, break the law, accept a punishment, take a dangerous dare, or do anything against their will.

  • Do not create prompts that are unlawful, coercive, exploitative, discriminatory, harassing, humiliating, dangerous, deceptive, or sexual toward minors.

  • Do not use Spin the Wheel for gambling, wagering, raffles, prize contests, debts, punishments, or financial, legal, medical, or safety decisions.

17. Prohibited Conduct

You may not use CU, or help another person use CU, in a way that violates these Terms, our policies, applicable law, or the rights or safety of others. Prohibited conduct includes:

  • Unlawful, harmful, abusive, harassing, hateful, discriminatory, threatening, violent, sexually explicit, exploitative, fraudulent, deceptive, defamatory, invasive, infringing, or otherwise prohibited content or conduct.

  • Sexual exploitation, grooming, sextortion, child sexual abuse material, non-consensual intimate content, trafficking, or conduct that endangers children or vulnerable people.

  • Bullying, stalking, doxxing, intimidation, unwanted repeated contact, blackmail, extortion, coercion, shaming, or harassment.

  • Encouraging, instructing, pressuring, or glorifying self-harm or suicide, or exploiting a person in crisis.

  • Supporting, praising, recruiting for, coordinating, or facilitating terrorism or violent extremism where prohibited by law or CU policy.

  • Coordinating unlawful, violent, unsafe, trespassing, fraudulent, drug-related, impaired-driving, underage-drinking, weapons-related, or other dangerous activity.

  • Impersonating another person, business, venue, sponsor, creator, public figure, or CU representative.

  • Uploading malware, phishing links, scams, spam, fake giveaways, deceptive promotions, bots, scraping tools, or automated activity that interferes with the Service.

  • Attempting unauthorized access, bypassing security or rate limits, reverse engineering except where law expressly permits it, extracting source code, overloading infrastructure, scraping data, or interfering with app integrity.

  • Using CU to infringe privacy, publicity, copyright, trademark, trade secret, contractual, or other rights.

  • Selling, renting, sublicensing, transferring, or commercializing access to CU without our written permission.

18. Child Safety

CU has zero tolerance for child sexual abuse and exploitation. You may not use CU to create, solicit, possess for an exploitative purpose, distribute, promote, facilitate, or normalize child sexual abuse material, grooming, sextortion, trafficking, sexual exploitation of a child, or any other content or conduct that sexually exploits or endangers a person under 18.

Our separate Child Safety Standards supplement these Terms and explain CU's child-safety rules and response processes in greater detail. Suspected child-safety violations should be reported through CU's in-app reporting tools or to child-safety@cuitup.com.

19. Reporting, Blocking, Enforcement, and Appeals

CU provides in-app tools that allow users to report objectionable content or users and to block other users. We review reports based on context, severity, risk, available evidence, prior conduct, and applicable law, and we prioritize urgent safety reports. We aim to act on reports of objectionable content within 24 hours.

  • We may remove or restrict content, limit visibility, disable features, issue warnings, suspend or terminate accounts, preserve evidence, or take other reasonable action.

  • We may act without advance notice where we reasonably believe action is necessary to protect users, prevent harm, address child-safety concerns, comply with law, preserve evidence, or protect the Service.

  • We may report conduct or content to law enforcement, child-protection authorities, or other appropriate bodies when required or permitted by law.

  • False, malicious, abusive, or bad-faith reports may themselves violate these Terms.

If you believe CU took enforcement action in error, you may contact support@cuitup.com to request review. We may ask for additional information. An appeal does not guarantee reversal.

20. Copyright, Trademark, and Infringement Claims

Respect the intellectual property rights of others. CU responds to notices of alleged infringement and terminates the accounts of repeat infringers in appropriate circumstances.

20.1 Notice of Alleged Copyright Infringement (DMCA)

If you believe content on CU infringes your copyright, send a written notice to CU's designated agent that includes all of the following:

  • A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.

  • Identification of the copyrighted work claimed to have been infringed, or a representative list if multiple works are covered by a single notice.

  • Identification of the material claimed to be infringing and information reasonably sufficient to permit CU to locate it, such as the account name, plan or event, and a description or link.

  • Your name, mailing address, telephone number, and email address.

  • A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.

  • A statement that the information in the notice is accurate, and, under penalty of perjury, that you are the copyright owner or authorized to act on the owner's behalf.

Designated agent for notice of claimed infringement: [AGENT NAME / TITLE], CU Media Corp., [MAILING ADDRESS], email: copyright@cuitup.com. You may also contact support@cuitup.com. Notices that do not substantially comply with these requirements may not be effective. If you knowingly materially misrepresent that material is infringing, you may be liable for damages, including costs and legal fees, under 17 U.S.C. section 512(f).

20.2 Counter-Notification

If your content was removed and you believe it was removed as a result of mistake or misidentification, you may send a counter-notification to the designated agent above that includes: your physical or electronic signature; identification of the material removed and the location where it appeared before removal; a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification; your name, mailing address, telephone number, and email address; and a statement that you consent to the jurisdiction of the United States District Court for the judicial district in which your address is located, or, if your address is outside the United States, of any judicial district in which CU may be found, and that you will accept service of process from the person who provided the original notice or their agent.

If CU receives a valid counter-notification, CU may restore the material in not less than 10 and not more than 14 business days unless the original complainant notifies CU that it has filed an action seeking a court order to restrain the allegedly infringing activity.

20.3 Repeat Infringers and Other Rights

CU terminates, in appropriate circumstances, the accounts of users who are repeat infringers. For trademark, publicity, privacy, or other non-copyright intellectual property claims, contact support@cuitup.com with enough information for us to review the claim, including identification of the protected right, identification and location of the material at issue, your contact information, and the basis for your claim.

21. Privacy

Our Privacy Policy explains how CU collects, uses, discloses, retains, and protects personal information, including account, connection, plan, invitation, location, message, media, marketing, analytics, support, moderation, safety, and security information.

22. Ownership of CU and Limited License

CU, including its software, design, branding, logos, trademarks, text, graphics, icons, interfaces, workflows, and CU-created materials, is owned by CU Media Corp. or its licensors and is protected by intellectual property and other laws.

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for its intended purposes. Consumer accounts are for personal, non-commercial use. Business, sponsor, creator, and venue accounts may use the Service for the commercial purposes CU expressly authorizes, subject to any additional terms. This license does not transfer ownership of any part of the Service.

23. Feedback

If you voluntarily provide suggestions, ideas, or feedback about CU, you grant CU Media Corp. a worldwide, royalty-free, perpetual right to use and incorporate that feedback without obligation to compensate you, provided we do not publicly identify you as the source without permission.

24. Service Availability and Changes

The Service may be interrupted, delayed, modified, or unavailable from time to time. To the extent permitted by law, we may update, limit, suspend, remove, or discontinue features or functionality. We do not guarantee that any particular feature will remain available indefinitely.

25. Third-Party Services and App Stores

CU may rely on third-party services such as operating systems, app stores, hosting, authentication, mapping, place search, analytics, crash reporting, push notifications, SMS, deep linking, email, calendar services, security, and support tools. Those services may have their own terms, policies, limitations, or outages.

If you download CU from Apple, Google, or another app marketplace, the marketplace's terms also apply, and you must comply with them. Except as expressly stated in Section 26, an app marketplace is not responsible for CU, its operation, its content, or its support.

26. Additional Terms for Apple App Store Downloads

The following applies if you obtained the CU app from the Apple App Store. In this Section, "Application" means the CU app and "Apple" means Apple Inc. and its subsidiaries.

  • Acknowledgement. These Terms are concluded between you and CU Media Corp. only, and not with Apple. CU Media Corp., not Apple, is solely responsible for the Application and its content.

  • Scope of licence. The licence granted to you for the Application is a limited, non-transferable licence to use the Application on any Apple-branded product that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the Application may be accessed by other accounts associated with you through Family Sharing or volume purchasing.

  • Maintenance and support. CU Media Corp. is solely responsible for providing any maintenance and support services for the Application. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Application.

  • Warranty. To the maximum extent permitted by applicable law, Apple has no warranty obligation with respect to the Application. If the Application fails to conform to any applicable warranty, you may notify Apple and Apple will refund any purchase price paid for the Application. Subject to that, and to the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the Application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are CU Media Corp.'s sole responsibility.

  • Product claims. CU Media Corp., not Apple, is responsible for addressing any claims by you or a third party relating to the Application or your possession or use of the Application, including product liability claims, any claim that the Application fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.

  • Intellectual property rights. In the event of any third-party claim that the Application or your possession and use of the Application infringes that third party's intellectual property rights, CU Media Corp., not Apple, will be solely responsible for the investigation, defence, settlement, and discharge of that claim.

  • Legal compliance. You represent and warrant that you are not located in a country subject to a United States Government embargo or designated by the United States Government as a "terrorist supporting" country, and that you are not listed on any United States Government list of prohibited or restricted parties.

  • Developer name and address. Questions, complaints, or claims about the Application should be directed to CU Media Corp. at support@cuitup.com, [INSERT MAILING ADDRESS].

  • Third-party terms. You must comply with applicable third-party terms of agreement when using the Application, including your wireless data service agreement.

  • Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right, and is deemed to have accepted the right, to enforce these Terms against you as a third-party beneficiary of these Terms.

27. No Emergency or Safety-Critical Use

CU is not an emergency, law-enforcement, medical, transportation, navigation-for-dangerous-conditions, or security-monitoring service. Do not rely on CU to prevent harm, confirm someone's safety, locate someone in an emergency, make medical or legal decisions, or contact emergency services. If you are in danger or need urgent help, contact local emergency services.

28. Disclaimer of Warranties

To the fullest extent permitted by law, the Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that CU will be uninterrupted, error-free, secure, accurate, or always available, or that User Content, maps, location, arrival status, notifications, links, third-party offers, or other information will be complete or reliable.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.

29. Limitation of Liability

To the fullest extent permitted by law, CU Media Corp. and its directors, officers, employees, contractors, affiliates, agents, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, or for lost profits, lost data, loss of goodwill, or similar losses arising from or relating to the Service.

To the fullest extent permitted by law, our aggregate liability for claims arising out of or relating to CU or these Terms will not exceed the greater of CAD $100 and the amount, if any, you paid directly to CU Media Corp. for the Service during the 12 months before the event giving rise to the claim.

These limitations do not apply to liability that cannot lawfully be limited or excluded, including liability for fraud or fraudulent misrepresentation, gross negligence, wilful misconduct, or death or personal injury caused by negligence, where applicable law does not permit exclusion.

30. Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless CU Media Corp. and its directors, officers, employees, contractors, affiliates, and agents against third-party claims, losses, liabilities, and reasonable legal costs arising from your User Content, your use or misuse of the Service, your breach of these Terms or our Community Guidelines, or your violation of applicable law or another person's rights. This obligation does not apply to the extent a claim results from CU's own breach of law or these Terms.

31. Dispute Resolution

31.1 Informal Resolution First

Before starting a formal proceeding or arbitration, you and CU agree to try to resolve the dispute informally. Send a written notice to support@cuitup.com describing the dispute and the relief you seek, and give us 60 days to respond. If we have a dispute with you, we will send a corresponding notice to the email address on your account. Either party may seek urgent injunctive relief without waiting.

31.2 If You Live in Canada or Outside the United States

These Terms are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada, without regard to conflict-of-law principles, except where the mandatory laws of the place where you live require otherwise. Disputes not resolved informally will be brought before the courts located in British Columbia, Canada, and you and CU submit to the jurisdiction of those courts. Nothing in these Terms limits a right or remedy that cannot lawfully be waived, including applicable consumer-protection or privacy rights.

31.3 If You Live in the United States: Arbitration Agreement and Class Action Waiver

Please read this Section carefully. It affects your rights.

You and CU Media Corp. agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service, including their formation, interpretation, breach, or termination, and including claims that arose before you accepted these Terms, will be resolved by binding individual arbitration rather than in court, except as stated below. These Terms and this arbitration agreement are governed by the laws of the Province of British Columbia to the extent not preempted by the United States Federal Arbitration Act, which governs the interpretation and enforcement of this arbitration agreement.

Arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, as modified by these Terms. The arbitration will be conducted by a single arbitrator. If your claim is for USD $25,000 or less, you may choose whether the arbitration proceeds on documents only, by telephone or video conference, or in person; if in person, it will take place in the United States county where you live or another mutually agreed location. The arbitrator may award any relief a court could award to you individually, including declaratory or injunctive relief on an individual basis.

Class action waiver. You and CU agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, coordinated, or representative proceeding. The arbitrator may not consolidate or join the claims of more than one person and may not preside over any form of class or representative proceeding. If this class action waiver is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and heard in court, and the rest of this Section will remain in effect.

Exceptions. This arbitration agreement does not apply to: (a) claims that qualify for small claims court, which either party may bring individually in small claims court; (b) claims for injunctive relief to stop unauthorized use or abuse of the Service or infringement of intellectual property rights; and (c) any claim that applicable law does not permit to be arbitrated, including, where applicable, claims brought under the California Private Attorneys General Act or public injunctive relief claims, which may be brought in court.

Batch arbitration. If 25 or more similar demands for arbitration are filed against CU by or with the assistance of the same or coordinated counsel, the parties agree the demands will be administered in batches of no more than 50 claimants each, with a single arbitrator per batch and a single set of filing fees per batch, in order to reduce cost and delay. This provision does not limit any claimant's right to an individual determination of their claim.

Fees. CU will pay arbitration filing, administration, and arbitrator fees to the extent required by the applicable AAA rules or where CU's share exceeds what you would pay to file in court. Each party is otherwise responsible for its own legal fees, except where a statute or the arbitrator's award provides otherwise.

30-day right to opt out. You may opt out of this arbitration agreement and class action waiver by sending written notice to support@cuitup.com with the subject line "Arbitration Opt-Out" within 30 days of first accepting these Terms. Your notice must include your name, the email address on your account, and a clear statement that you want to opt out of arbitration. Opting out will not affect any other part of these Terms and will not affect your use of CU in any way. If you opt out, disputes will be resolved in the courts described in Section 31.4.

Survival and severability. This Section survives termination of these Terms and your account. If any part of this Section other than the class action waiver is found unenforceable, that part will be severed and the rest will remain in effect.

31.4 Court Proceedings Where Arbitration Does Not Apply

Where a dispute with a United States user is not subject to arbitration, or where you opt out, you and CU agree that the dispute will be brought in the state or federal courts located in British Columbia, Canada, or, at your election, in the state or federal courts of your place of residence, and each party consents to the jurisdiction of those courts. Nothing in these Terms limits a right or remedy that cannot lawfully be waived, including rights under applicable consumer-protection, privacy, or civil rights laws.

31.5 Quebec and Ontario Residents

If you are a consumer resident in Quebec, nothing in these Terms limits your rights under the Consumer Protection Act (Quebec), including section 11.1, and the arbitration agreement and class action waiver in Section 31.3 do not apply to you. If you are a consumer resident in Ontario, nothing in these Terms limits your rights under the Consumer Protection Act, 2002 (Ontario), including sections 7 and 8, and the arbitration agreement and class action waiver in Section 31.3 do not apply to you. Similar protections in other provinces are likewise unaffected.

31.6 Time Limit

To the extent permitted by law, any claim arising out of or relating to these Terms or the Service must be filed within one year after the claim arose, or it is permanently barred. This does not apply where a longer period is required by applicable law.

32. Suspension and Termination

You may stop using CU at any time. We may restrict, suspend, or terminate access where we reasonably believe you violated these Terms, our policies, applicable law, another person's rights, or the safety or integrity of the Service, or where suspension is reasonably necessary to protect CU or its users.

Sections that by their nature should survive termination will survive, including provisions concerning ownership, User Content licenses to the limited extent still needed, privacy, release and assumption of risk, disclaimers, liability, indemnification, dispute resolution, and enforcement.

33. General Terms

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law. CU's failure to enforce a provision is not a waiver of that provision or of the right to enforce it later.

You may not assign or transfer your rights or obligations under these Terms without CU's prior written consent. CU may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, or other corporate transaction, subject to applicable law.

These Terms, together with the Privacy Policy, Community Guidelines, Child Safety Standards, and any applicable feature-specific or promotion-specific terms, form the agreement between you and CU regarding the Service to the extent they apply. Headings are for convenience only. Except as stated in Section 26, there are no third-party beneficiaries to these Terms.

34. Changes to These Terms

We may update these Terms as CU changes or legal requirements evolve. Material changes may be notified in-app, by email, through our website, or by another reasonable method, and, where required by app-store laws, to the applicable app store so that any necessary parental consent can be renewed. If required by law, we will obtain renewed acceptance before material changes take effect. Changes to Section 31 do not apply retroactively to a dispute of which CU had notice before the change.

35. Contact

For questions about these Terms, contact CU Media Corp. at support@cuitup.com.

Copyright and infringement notices: copyright@cuitup.com. Child-safety matters: child-safety@cuitup.com.

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