
Child Safety Standards
Effective: August 28, 2026
Last updated: August 28, 2026
Published child sexual abuse and exploitation (CSAE) prevention and response standards for CU, the mobile application published by CU Media Corp. These standards apply to the CU mobile application, the CU website, and related services, and should be read together with CU's Terms of Use, Privacy Policy, and Community Guidelines.
Important: CU is not an emergency service. If a child appears to be in immediate danger, contact local emergency services or law enforcement directly.
1. Purpose, Scope, and Zero-Tolerance Standard
CU Media Corp. ("CU," "we," "us," or "our") prohibits child sexual abuse and exploitation ("CSAE"), child sexual abuse material ("CSAM"), grooming, sextortion, trafficking, sexual solicitation or exploitation of minors, sexualization of minors, and other conduct that sexually exploits, abuses, or endangers a child.
These standards apply to all accounts, profiles, usernames, plans, events, groups, invitations, chats, messages, photos, videos, stories, memories, captions, comments, reactions, map activity, location-related activity, links, and other content or conduct connected to CU, including conduct arranged through CU that continues off the Service.
CU may take action under these standards even when conduct occurs in a private event, group, message, invitation, or other non-public area of the Service.
2. Age Eligibility and Protection of Minors
CU is intended only for users who are at least 16 years old. Users under 16 may not create an account or use CU, and users may not misrepresent age or help another person evade CU's age requirement.
For purposes of these Child Safety Standards, a "child" or "minor" means a person under 18 years old. CU's child-safety protections therefore apply fully to 16- and 17-year-old users even though they are eligible to use the Service.
Age assurance. CU requires users to declare their age or date of birth at registration. Where an app store provides CU with an age-category signal or a parental-consent status, CU uses that signal to confirm eligibility and to apply age-appropriate experiences, and CU may restrict or disable access where required consent has not been given or has been withdrawn. CU also uses behavioural and reporting signals to identify accounts that may belong to underage users.
If CU reasonably determines that an account belongs to a person under 16, CU may restrict or terminate the account and take appropriate steps regarding associated information, subject to applicable legal, safety, evidence-preservation, and reporting obligations.
For accounts CU knows or reasonably believes belong to a user under 18, CU does not sell or share personal information, does not use personal information for targeted advertising, keeps event location sharing off unless the user turns it on for a specific event, and prioritizes reports involving those accounts for safety review.
3. What CU Prohibits
3.1 Child Sexual Abuse Material (CSAM)
Users may not create, upload, request, solicit, send, receive for an exploitative purpose, distribute, store, promote, sell, trade, link to, or otherwise facilitate access to CSAM through CU.
For these standards, CSAM includes visual depictions, including photos, videos, and computer-generated imagery, involving a minor engaged in sexually explicit conduct, together with other child sexual abuse and exploitation material prohibited by applicable law. CU also prohibits sexual or intimate imagery of minors even when it is self-generated, consensually created between minors, or does not meet the legal definition of CSAM in every jurisdiction.
CU also prohibits synthetic, AI-generated, manipulated, edited, or simulated sexual content that depicts or appears to depict a minor in a sexually explicit or exploitative manner.
CSAM is prohibited regardless of claimed intent, including where a user says the material is a joke, meme, test, demonstration, evidence, or is being re-shared to call attention to it. Do not download, copy, forward, or attach suspected CSAM in order to report it.
3.2 Grooming and Sexual Solicitation
Users may not befriend, contact, manipulate, pressure, isolate, deceive, threaten, or build trust with a minor for sexual or exploitative purposes. Prohibited conduct includes requesting sexual images or acts, sexualizing conversations with a minor, asking a minor to keep sexual conduct secret, arranging sexual contact, or attempting to move a minor off CU as part of grooming, exploitation, or enforcement evasion.
Adults may not use CU to sexually or romantically solicit a person they know or reasonably believe is under 18.
3.3 Sextortion, Blackmail, Coercion, and Intimate Imagery
Users may not threaten, blackmail, extort, coerce, shame, or pressure a minor using real, altered, alleged, or synthetic intimate imagery, private information, location information, social relationships, or threats of exposure. Users may not request, distribute, or threaten to distribute sexual or intimate imagery of a minor.
3.4 Trafficking and Commercial Sexual Exploitation
Users may not recruit, advertise, solicit, arrange, facilitate, purchase, sell, transport, or otherwise participate in trafficking or commercial sexual exploitation involving a minor.
3.5 Sexualization and Objectification of Minors
Users may not sexualize, rate, describe, edit, depict, or comment on a minor in a sexually exploitative manner, or create content that encourages the sexual abuse or exploitation of minors.
3.6 Location, Events, Invitations, and Real-World Luring
Users may not use CU's map, temporary location sharing, events, plans, groups, invitations, chats, or other features to stalk, monitor, lure, isolate, pressure, facilitate sexual contact with, exploit, traffic, or otherwise endanger a minor.
Users may not pressure or require a minor to enable location sharing, and may not disclose, publish, or redistribute a minor's precise location or other sensitive information outside the intended CU feature or audience without a lawful and appropriate basis.
3.7 Facilitation, Evasion, and Retaliation
Users may not use coded language, alternate accounts, another person's account, external links, private groups, disappearing content, off-platform communications, or other methods to facilitate CSAE or evade CU's safety controls or enforcement.
Users may not retaliate against, threaten, identify, expose, or harass a person for making or assisting with a child-safety report.
4. Reporting Child-Safety Concerns
CU provides an in-app mechanism for users to report safety concerns without leaving the app. Depending on the feature, a report may relate to a profile, message, chat, photo, video, story, plan, event, Card, invitation, location-related activity, or other user conduct.
Child-safety concerns may also be reported to child-safety@cuitup.com. General support is available at support@cuitup.com. Non-users may use these email addresses to report concerns involving CU.
Do not download, copy, forward, or attach suspected CSAM in order to report it. Instead, use CU's reporting tools or provide enough identifying information for CU to locate the relevant account or content. Sending or redistributing suspected CSAM can create additional harm and may be unlawful.
If a child appears to be in immediate danger, contact local emergency services or law enforcement directly. In Canada, online child sexual exploitation can also be reported through Cybertip.ca, operated by the Canadian Centre for Child Protection. In the United States, it can be reported to the NCMEC CyberTipline at report.cybertip.org or 1-800-843-5678. CU's reporting tools are not a substitute for emergency assistance or official reporting channels.
5. Blocking and User Safety Controls
CU provides in-app blocking controls that allow users to prevent unwanted interactions. Depending on the relevant feature, blocking may limit another user's ability to contact, invite, view, or otherwise interact with the blocking user.
CU also maintains safety and moderation controls designed to reduce, filter, restrict, detect, review, or remove objectionable or prohibited material and abusive conduct. These controls may include product restrictions, technical signals, content or account review, rate limits, feature limitations, and other preventive or responsive measures.
No safety system can identify every violation before it occurs. Users remain responsible for complying with these standards and should report suspected violations promptly.
6. How CU Reviews and Responds
CU prioritizes credible reports involving possible CSAE, CSAM, grooming, sextortion, trafficking, sexual exploitation, or imminent child-safety risk. CU aims to review these reports within 24 hours of receipt, and sooner where a report indicates imminent risk to a child. Depending on the circumstances and available information, CU may:
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review the reported content, account, activity, and relevant surrounding context;
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remove, disable, or restrict access to content or links;
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restrict invitations, messaging, media, event, map, location, or other features;
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temporarily suspend or permanently terminate accounts;
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prevent or limit enforcement evasion through related accounts or technical controls;
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preserve relevant information when required or permitted by law, legal process, safety needs, or legitimate investigations;
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make reports or disclosures to law enforcement, designated child-protection reporting organizations, emergency responders, app-store operators, or other appropriate authorities where required or permitted by law;
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cooperate with valid legal requests and take other measures reasonably necessary to protect users and the Service.
CU may act without prior notice where advance notice could increase risk, facilitate deletion or destruction of evidence, enable evasion, prejudice an investigation, or otherwise undermine child safety.
7. CSAM Removal, Preservation, and Escalation
CU does not permit CSAM under any circumstances. When CU obtains actual knowledge of CSAM or otherwise reaches a legal threshold requiring action, CU will take appropriate steps under these standards and applicable law.
Those steps include promptly disabling access to or removing the material from the Service, restricting or terminating involved accounts, preserving relevant information for any period required by law or legal process, and making required reports or notifications to the appropriate authorities or designated reporting organization.
CU permanently removes users who create, request, solicit, distribute, trade, threaten to distribute, intentionally access for an exploitative purpose, or knowingly facilitate CSAM or serious child sexual exploitation.
8. Legal Reporting and Cooperation
CU Media Corp. is a Canadian company and follows applicable Canadian child-safety and mandatory-reporting laws, including the Act respecting the mandatory reporting of Internet child pornography by persons who provide an Internet service. Where the applicable legal threshold is met, CU will make the reports, notifications, and preservation actions required by law, which may include reporting to the Canadian Centre for Child Protection through Cybertip.ca and notifying law enforcement.
Where another jurisdiction applies, CU may also report to the National Center for Missing & Exploited Children (NCMEC), another regional child-protection reporting organization, law enforcement, or another competent authority as required or permitted by applicable law.
CU does not require or encourage users or staff to seek out, view, download, or redistribute suspected CSAM solely for the purpose of identifying or reporting it. CU will preserve, secure, disclose, and destroy information associated with child-safety reports in accordance with applicable law, valid legal process, CU's Privacy Policy, and legitimate safety and security needs.
9. Safety by Design
CU is designed around friend-based plans and real-world coordination rather than anonymous or random matching. Its child-safety approach combines product design, user controls, reporting, moderation, and enforcement, and includes:
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a minimum account age of 16, supported by age declaration and app-store age signals where available;
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friend-based and event-based interaction rather than anonymous random chat;
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user controls over invitations, participation, and supported interactions;
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time-limited, permission-based event location sharing that is off by default;
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in-app reporting and blocking controls available without leaving the app;
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measures designed to filter, restrict, review, or remove prohibited content and conduct;
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account and feature enforcement for safety violations;
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dedicated child-safety escalation and legal-reporting procedures;
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periodic review of these standards as the Service, the law, and app-store requirements evolve.
10. Privacy, Confidentiality, and Sensitive Reports
Child-safety reports may contain highly sensitive personal information. CU handles report information in accordance with its Privacy Policy and applicable law and limits access to people or service providers who need the information for safety, moderation, security, legal, or operational purposes.
CU cannot promise that a report will remain anonymous or confidential in every circumstance. Information may be disclosed where required or permitted by law, including to protect a person from serious harm, comply with legal process, or support an investigation.
CU may withhold details about an investigation, report, preservation request, or enforcement action where disclosure could compromise safety, privacy, legal obligations, or an investigation.
11. Enforcement and Appeals
Violations of these standards may result in content removal, loss of feature access, account restriction, suspension, or permanent termination. Serious child-safety violations result in immediate permanent removal and reporting to authorities where required or permitted by law.
Where appropriate and legally permitted, a user may request review of an enforcement decision by contacting child-safety@cuitup.com or support@cuitup.com. CU may decline to provide information or reconsider an action where doing so would conflict with law, safety, privacy, evidence-preservation requirements, or an active investigation.
12. Child Safety Point of Contact
CU Media Corp. maintains a designated child-safety representative who is able to speak to CU's CSAE and CSAM prevention practices and compliance and to respond to communications from Google Play, Apple, law enforcement, child-protection organizations, and users.
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Child safety point of contact: [INSERT FULL NAME], [INSERT TITLE], CU Media Corp.
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Child safety email: child-safety@cuitup.com
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General support: support@cuitup.com
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Developer / company: CU Media Corp.
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App as listed on Google Play and the Apple App Store: CU
13. Relationship to Other CU Policies
These Child Safety Standards supplement CU's Terms of Use, Privacy Policy, and Community Guidelines. Users must comply with all applicable CU policies.
If another CU policy is more protective of child safety in a particular situation, CU may apply the more protective standard to the extent permitted by law.
14. Updates to These Standards
CU may update these standards as the Service, safety practices, legal requirements, or app-store requirements evolve. The current version is published at a publicly accessible CU web address and may also be made available in the app.
Material changes may be communicated through the Service, website, email, or another reasonable method where appropriate.
15. Contact
For child sexual abuse and exploitation, CSAM, grooming, sextortion, trafficking, or other child-safety concerns, contact CU Media Corp. at child-safety@cuitup.com.
For general support, privacy, or community questions, contact support@cuitup.com.
