Community Guidelines

Effective: August 28, 2026

Last updated: August 28, 2026

CU is built for friends: making plans, showing up, coordinating real-world moments, and sharing memories. These Community Guidelines explain the content and conduct standards that apply to CU. They form part of our Terms of Use, and breaking them can cost you access to CU.

1. Scope

These Guidelines apply to accounts, profiles, plans, events, groups, invitations, chats, messages, comments, photos, videos, stories, Card or plan images, map activity, location sharing, Spin the Wheel prompts and results, reports, support interactions, sponsored or promotional content, and any other content or conduct connected to CU. They apply in private plans, groups, and messages as well as in public areas of the Service.

2. Age Requirement

CU is for users who are at least 16 years old. Do not create or use an account if you are under 16, and do not help someone under 16 evade CU's age requirement. For child-safety purposes, anyone under 18 is treated as a minor and receives the full protection of our Child Safety Standards.

3. The Standard: Friends, Consent, and Respect

CU works only when people feel safe, respected, and in control of what they share.

Treat people with respect, including people you disagree with or do not know well.
Do not pressure, threaten, shame, coerce, blackmail, manipulate, exploit, or harass anyone.
Only invite people you know or have a reasonable and lawful basis to contact.
Respect declined invitations, removed attendees, blocked users, private plans, and other boundaries.
Do not use CU to repeatedly contact, track, monitor, or pressure someone who does not want to interact with you.

4. Profiles, Identity, Friends, and Groups

Use accurate account information and do not impersonate another person, business, venue, sponsor, creator, public figure, or CU representative.
Do not create fake, abusive, spam, deceptive, or enforcement-evasion accounts.
Do not misuse group features to target, shame, harass, surveil, intimidate, or coerce people.
Do not scrape, sell, publish, or misuse friend lists, group membership, contact information, event attendees, or other connection information from CU.

5. Location Sharing and Map Safety

CU's event location sharing is optional, off by default, and intended only to help authorized participants coordinate arrival during the limited sharing window. While you have it turned on for an event, CU may keep updating your location during that window even when the app is not open on your screen, so that your arrival status stays accurate. You can turn it off inside CU at any time, and you can change or remove the location permission in your device settings at any time.

Do not use location information to stalk, follow, intimidate, surveil, threaten, shame, exploit, or harass another person.
Do not screenshot, record, repost, publish, or share another person's live location outside CU without clear permission.
Do not pressure or require anyone to turn on location sharing as a condition of being invited, included, or believed.
Do not use CU to coordinate trespassing, violence, theft, unsafe activity, luring, or other illegal or harmful conduct.
Do not treat map, distance, route, arrival, or location information as guaranteed or safety-critical.
If you are in danger or need urgent help, contact local emergency services or a trusted person directly. CU is not an emergency service.

6. Plans, Events, and Real-World Conduct

Create plans and events honestly. Do not misrepresent the location, nature, host, guest list, timing, cost, sponsor, venue, or purpose.
Do not organize or encourage violence, threats, harassment, vandalism, theft, trespassing, scams, illegal drug activity, underage drinking, impaired driving, dangerous dares, or other unlawful or reckless conduct.
Respect venues, private property, staff, neighbours, hosts, and applicable laws.
If alcohol, cannabis, transportation, boating, or other higher-risk activities are involved, follow the law and reasonable safety practices.
Do not pressure anyone to attend, stay at, consume something at, or participate in an activity against their will.

CU does not screen, vet, or run background checks on users, hosts, or venues. Use the same judgment you would use meeting anyone in person.

7. Photos, Videos, Stories, and Memories

Only upload or share media you own or have the right to share.
Respect privacy and consent. Do not post intimate, sexual, exploitative, secretly recorded, humiliating, abusive, or highly sensitive content without a lawful basis and appropriate consent.
Do not create or share non-consensual intimate imagery, including altered, synthetic, or deepfake intimate imagery.
Do not post another person's private address, precise location outside intended CU features, government identification, financial information, medical information, or similarly sensitive information without permission.
Do not use media to bully, shame, mock, blackmail, extort, threaten, dox, embarrass, or retaliate against another person.
If someone reasonably asks you to remove content involving them, respect the request whenever appropriate and lawful.

8. Chats, Comments, Captions, and Messages

No harassment, threats, intimidation, hateful conduct, targeted abuse, unwanted sexual comments, or repeated unwanted messages.
No scams, phishing, deceptive links, malware, fake giveaways, impersonation, or attempts to collect private information unlawfully.
No spam, mass messaging, bot activity, scraping, or manipulation of CU features.
No pornographic content, sexual solicitation, exploitation, grooming, or sexual content involving minors.
Do not use communications to coordinate violence, exploitation, trafficking, terrorism, violent extremism, serious criminal activity, or dangerous conduct.

9. Prohibited or Objectionable Content

CU does not permit content or behavior that is unlawful, abusive, exploitative, threatening, hateful, sexually explicit, fraudulent, deceptive, seriously invasive of privacy, or otherwise inconsistent with these Guidelines.

Content that targets a person or protected group with hateful, degrading, dehumanizing, or threatening abuse.
Credible threats, incitement to violence, glorification or instruction for serious violent wrongdoing, or content used to facilitate harm.
Content that supports, praises, recruits for, coordinates, or facilitates terrorism or violent extremism where prohibited by law or CU policy.
Non-consensual intimate imagery, sexual exploitation, coercive sexual content, sexual solicitation, or deepfake sexual content that violates law or these Guidelines.
Content that encourages, instructs, pressures, or glorifies self-harm, suicide, or disordered eating, or exploits a person in crisis. Supportive, prevention-oriented, or recovery-oriented discussion is not prohibited merely because it discusses these topics.
Fraud, scams, phishing, identity theft, deceptive promotions, or requests for money or sensitive information through misrepresentation.
Doxxing, publication of highly sensitive personal information, or misuse of another person's location or private data.
Content that infringes copyright, trademark, privacy, publicity, or other rights.

If you or someone you know is struggling, help is available. In Canada and the United States you can call or text 988 to reach a suicide and crisis line. In an emergency, contact local emergency services.

10. Spin the Wheel and Interactive Features

Spin the Wheel and similar features are for entertainment and social interaction only. Any participant may decline a prompt or result.

Do not pressure someone to pay money, buy alcohol or drugs, consume substances, perform an unsafe act, share private information, engage in sexual conduct, break the law, accept punishment, or do anything against their will.
Do not create prompts that are unlawful, coercive, exploitative, discriminatory, harassing, humiliating, dangerous, deceptive, or sexual toward minors.
Do not use interactive features for gambling, wagering, raffles, prize contests, debts, punishments, or financial, medical, legal, or safety decisions.

11. Invitations, Contacts, SMS, and Non-User Invites

When you invite someone through CU, you are the sender of that message. CU sends it at your direction and identifies you as the person who initiated it.

Only invite people you know or have a reasonable and lawful basis to contact, and stop if they ask you to.
Do not use CU invitations for spam, marketing blasts, harassment, scams, fake events, deceptive links, or unwanted repeated contact.
Do not upload, sell, scrape, or misuse contact information obtained through CU.
Do not create misleading invitation links or trick someone into joining a plan, sharing location, or downloading CU.
Do not use invitations to evade a block, removal from a plan, suspension, or another person's boundaries.

12. Child Safety

CU has zero tolerance for child sexual abuse and exploitation. Child sexual abuse material, grooming, sextortion, trafficking, sexual exploitation of minors, sexualized content involving minors, and conduct that endangers a child are prohibited.

CU's separate Child Safety Standards are part of our safety framework and contain additional published standards and response information. Report suspected child-safety violations through the in-app reporting tools or to child-safety@cuitup.com.

13. Commercial Activity, Sponsors, Creators, and Misrepresentation

Do not falsely claim to represent a venue, business, sponsor, creator, artist, influencer, public figure, or CU.
Do not create fake sponsored events, deceptive promotions, fake giveaways, misleading business claims, unauthorized campaigns, or fake endorsements.
If you post content because of payment, free products or services, discounts, commissions, a business relationship, or another material connection, clearly disclose that relationship where required by law or platform rules.
Do not use personal CU features for unsolicited mass commercial messaging or unlawful advertising.
Do not manipulate engagement, referrals, invites, campaign metrics, or other CU systems using bots, fake accounts, coordinated abuse, or deceptive practices.

14. Illegal, Harmful, or High-Risk Conduct

Do not use CU for unlawful, deceptive, exploitative, abusive, coercive, or unsafe purposes.
Do not coordinate or encourage physical harm, property damage, stalking, trafficking, fraud, theft, trespassing, weapons misuse or trafficking, or other illegal activity.
Do not buy, sell, trade, promote, or facilitate illegal goods or services, including illegal drugs, stolen goods, counterfeit goods, or other prohibited transactions.
Do not interfere with CU security, attempt unauthorized access, scrape data, abuse APIs, bypass restrictions, or disrupt the Service.
Do not use CU in a way that violates another person's privacy, publicity, intellectual property, contractual, or safety rights.

15. Privacy and Intellectual Property

Respect other people's privacy and do not misuse information you can see through CU.
Respect copyright, trademark, publicity, and other intellectual property rights.
If you believe content infringes your copyright, follow the notice process in Section 20 of our Terms of Use or email copyright@cuitup.com. For other rights, contact support@cuitup.com.

16. Reporting, Blocking, and Moderation

CU provides in-app reporting tools for objectionable content and users and in-app blocking controls that allow users to prevent unwanted interactions. Use those tools when you encounter harassment, abuse, unsafe conduct, spam, exploitation, or other suspected violations. You can also email support@cuitup.com, or child-safety@cuitup.com for child-safety concerns.

CU uses technical and operational measures designed to reduce objectionable content and abuse. Depending on the situation, these measures may include automated detection or filtering, rate limits, user reports, account signals, human review, content restrictions, and enforcement. No system can prevent every violation.

Our commitment on response times. CU aims to review reports of objectionable content within 24 hours of receiving them, to remove content that violates these Guidelines, and to remove the user who provided it where the violation warrants it. Reports involving child safety, credible threats, or imminent risk are prioritized ahead of other reports.

We review reports based on severity, risk, context, available evidence, prior behavior, and applicable law.

17. Enforcement

We may remove content, limit visibility, disable features, issue warnings, suspend accounts, permanently ban users, preserve evidence, or take other reasonable action.
We may act without advance notice where necessary to protect users, respond to serious safety concerns, comply with law, preserve evidence, or protect CU.
We may report conduct or content to appropriate authorities or organizations where required or permitted by law.
Repeated, severe, intentional, exploitative, illegal, or dangerous violations may result in permanent removal.
False, malicious, or abusive reports may also violate these Guidelines.

18. Appeals and Support

If you believe enforcement action was taken in error, contact support@cuitup.com. We may request additional information to review the decision. An appeal does not guarantee that an action will be reversed. Where an enforcement decision was made exclusively by automated means and significantly affects you, you may ask for it to be reviewed by a person.

19. Updates and Contact

We may update these Community Guidelines as CU evolves, new features are added, or legal and platform requirements change. The updated version will identify its effective or last-updated date.

For safety, policy, abuse, privacy, or community questions, contact CU Media Corp. at support@cuitup.com. For child-safety concerns, contact child-safety@cuitup.com.